Denver International Airport
Problem
Solution
Team
Natalie Rapken
Kate Knudsen
Matt McRea
Process book
https://docs.google.com/presentation/d/1Gzy3whg5kUxrekToGuIHNGJWxrOCCw9wrJtzvp0yY1A/edit#slide=id.g1de694c426a_0_117
The airport can be a highly stressful experience, with security checkpoints at DIA being a major point of anxiety and confusion.
A color coded system was created with a step by-step approach to air travel - giving control back into the travelers hands with a more digestible process that reduces the unknown, especially for International travelers.